Business Transparency

Transparency and Interaction at Kingston Patio

Welcome to Kingston Patio, where transparency and customer interaction are fundamental aspects of our business. We believe in building trust and fostering open communication with our valued customers. Here's how we ensure transparency in various aspects of our operations:

Business Identity:

Kingston Patio is a registered business operating in Canada under 9334-6070 Quebec Inc.. Our business registrationĀ  details, including company name, address, and contact information, are available on our website. You can find this information on our Contact Us page.

Business Model:

Our business model revolves around providing high-quality outdoor furniture to customers across Canada. We prioritize sourcing durable and stylish products while offering competitive prices and exceptional customer service.

Policies:

We've meticulously crafted our policies to ensure clarity and fairness in every interaction:

  • Shipping Policy: Our Shipping Policy outlines the handling time, transit time, shipping methods, costs, and tax information for orders within Canada.

  • Payment Policy: The Payment Policy details the accepted payment methods, currency, security measures, and payment authorization processes.

  • Return Policy: Our Return Policy explains how our hassle-free 30-day return process works, including the steps to initiate a return, packaging instructions, and refund processing details.

  • Privacy Policy: Your privacy matters to us. Our Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website.

Customer Interaction:

We're here to make your shopping experience exceptional, and communication is key:

  • Contact Us: Reach out to us via email at support@kingstonpatio.com or through our online contact form for any inquiries, assistance, or feedback.

    Email:Ā support@kingstonpatio.com
    Phone:Ā +1 514-813-2871

  • Social Media: Follow us on Facebook and Instagram to stay updated, ask questions, and join discussions. We love interacting with our community.

  • FAQs: Our FAQ section addresses common queries, providing quick answers and insights into various aspects of our business.

At Kingston Patio, we're committed to ensuring that you have a clear understanding of our identity, policies, and how you can engage with us. We value your feedback and strive to continuously improve based on your input. Your satisfaction is our ultimate goal, and we're excited to serve you.

Last Updated: June 2023