Payment Policy

Thank you for choosing Kingston Patio for your outdoor furniture needs. We want to ensure that your payment experience is smooth, secure, and transparent. Please take a moment to read our Payment Policy to understand how payments are processed and what you can expect when making a purchase on our website.

  1. Accepted Payment Methods

We offer a variety of convenient and secure payment options to make your shopping experience enjoyable:

Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover. Your card information is encrypted and securely processed to ensure your financial data remains confidential.

Google Pay: Use Google Pay for a quick and seamless checkout experience if you have your payment information stored with Google.

Shop Pay: Shop Pay simplifies the checkout process for customers who have their payment details saved with Shop Pay, offering an efficient and secure way to pay.

Diners Club: We accept Diners Club cards, providing you with more payment flexibility.

Apple Pay: If you're using Apple devices, you can use Apple Pay for a secure and convenient payment experience.

PayPal: You can pay for your order using PayPal. This allows you to use your PayPal balance or link your PayPal account to your bank account or credit card for added flexibility.

  1. Currency

All transactions on Kingston Patio are processed in Canadian Dollars (CAD). If you are shopping from outside of Canada, your payment will be converted to CAD based on the current exchange rate at the time of purchase. Please note that exchange rates may vary and additional fees from your payment provider may apply.

  1. Secure Transactions

Your security is our top priority. We utilize advanced encryption technology and follow industry best practices to ensure that your payment information is protected. Our secure payment gateway ensures that your financial data remains confidential and is not shared with third parties.

SSL Security Encryption

Our payment system is equipped with a 128-bit SSL security encryption. This advanced encryption technology ensures that your sensitive payment information is securely transmitted over the internet. You can easily verify the security of your transaction by looking for a key lock icon at the bottom right of your web browser. This icon indicates that your connection is encrypted and your data is being transmitted securely.

No Retention of Credit Card Information

We want you to feel confident when providing your payment information. Rest assured that we do not retain your credit card details after your order is complete. Your information is never stored on our servers, reducing the risk of unauthorized access.

Direct Submission to Banks

When you make a purchase, your credit card information is submitted directly to our trusted banking partners for processing. This adds an extra layer of security to your payment process, as your data is handled by financial institutions known for their stringent security measures.

Ensuring Secure Transactions

Look for the key lock icon: As mentioned earlier, the presence of a key lock icon in your browser's address bar indicates that the connection is secure. This icon serves as a visual confirmation that your data is being transmitted using encryption.

Shop with Confidence: Our secure payment gateway, combined with industry-standard security protocols, ensures that your credit card or bank account information remains confidential and protected.

  1. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing details of your purchase, including items, quantities, prices, and shipping information. Please review this email carefully and contact us immediately if you notice any discrepancies.

  1. Payment Authorization and Charges

When you place an order, your payment method will be authorized for the total order amount. However, you will only be charged once your order is ready to be shipped. In the event of any order modifications, cancellations, or refunds, adjustments to the authorized amount will be made accordingly.

  1. Tax

Applicable taxes will be added to your order based on your shipping location within Canada. The tax amount will be clearly displayed during the checkout process before you make your payment.

  1. Payment Issues

If you encounter any issues during the payment process or have questions about your payment, please don't hesitate to contact our dedicated customer support team. You can reach out to us through our Customer Support page on the Kingston Patio website or by emailing us at support@kingstonpatio.com.

Address: 330 Beth Halevy, Boisbriand, Quebec, J7E 4H4, Canada.
Phone: +1 514-813-2871

At Kingston Patio, we are committed to providing you with a secure and hassle-free shopping experience. Your satisfaction is our priority, and we're here to assist you at every step of the way.

 

Last Updated: August 2023